I'm just so excited and so proud of our achievement I just had to blog about it!!!!
www.dovershouse.co.uk
Last Wednesday, we had a Guest come to stay just for one night at our Looe Bed and Breakfast. She was lovely, very pleasant, and wanted 'no trouble at all' as she was on Business....
That 'Business' turned out to be AA business! We had an inkling it may have been an inspection - a few tell tale signs but nothing too stand out. It was good to see that she was impressed with our Rooms and our Bed and Breakfast in general. As it was our first we were all sat wondering if this was a mystery inspection.
At Breakfast, we were please to see that our Guest was very happy with her poached eggs and our continental array of breakfast items. And on check out it was announced that we had just had our first mystery over night inspection and that we had been awarded 4 Stars.
We are so pleased with the report and that we are on track with the service we are providing. Our report had some lovely comments and we were particularly impressed with the phrase 'Thoughtful and generous accessories provided, particularly the Victoria Sponge cake, "Wow" '.
Our new AA rating will hopefully encourage more Guests to come and visit Dovers House Bed and Breakfast in Looe.
No comments:
Post a Comment